What exactly does your agency offer?

We deploy caregivers in to the homes of clients to help them with activities of daily living. These are seniors who opt to remain in the comfort of their own homes rather than go to an assisted living facility or a nursing home.

What would be considered activities of daily living?

Primarily, the caregiver assists in the personal care of the client like bathing, grooming, dressing, feeding and follow up exercises if ever there are any. The caregiver also makes it her responsibly to create a wholesome atmosphere surrounding the client by performing light housekeeping such as doing some dusting, vacuuming, changing the sheets in the client’s bed and doing some laundry.

Do you also provide live-in caregivers? If we decide to have a 24/7 caregiver, how does it work?

In this case, there will be two caregivers assigned to your account. The primary caregiver will be with the client for five to six days and a reliever would come in to take over the primary caregiver’s days off. It is the agency’s aim to assign the same caregiver to the account. The purpose of which is to develop a relationship between the client and the caregiver wherein the client becomes familiar and comfortable with his/her caregiver hence trust and confidence is established.

What will be the mode and term of payment? Does medicare or medicaid cover this service?

Our agency deals only with private pay clients and those with long term care insurance. The invoice is mailed weekly and the client may mail the payment to our office address.

Are your caregivers trustworthy?

Each one goes through an interview and thorough screening process. We also require fingerprinting to ensure that the caregivers we hire have no criminal record. Important traits we look for in our caregivers are compassion and a caring attitude towards our clients.